Privacy notice

Draft — to be reviewed by Dala before launch.

What we collect

Your name, contact details, area and location, skills, the documents you choose to upload, bookings, payments and reviews.

Your documents

Documents you upload are stored privately. Only you can see them, and they are only shared with the person arranging a job if they ask and you agree.

Identity verification (biometrics)

With your explicit consent, our verification partner Smile ID processes a photo of your ID document and a live selfie to confirm that you are the person on the document. This is special personal information under POPIA. Dala does not store your ID images or face scan from this check — we only keep the result. Identity verification is optional and does not prevent booking or offering Skills.

Payments

Card payments are processed by PayFast. Dala does not store card details.

Misconduct and investigating authorities

Dala may preserve and disclose relevant account, job, communication and transaction records to competent investigating authorities when lawfully required or permitted. Disclosure is limited to the investigation and recorded. Using Dala does not waive your rights under POPIA or authorise unrestricted sharing.

Misconduct reports are private to the reporting person and authorised Dala staff. Restricted case exports require a police case number, verified receiving authority, recorded lawful basis and investigation purpose. Unrelated account records are excluded. Private document files and biometric records require separate lawful review; they are not included in standard case PDFs.

Contract services and SARS

Skills offer services on a contract basis and are responsible for applicable SARS registration, income declarations, tax payments and record keeping. Actual employment status is determined by law, not this label. Seek tax advice where needed.

Your rights

You may ask to access, correct or delete your information at any time by contacting Dala.